General Conditions and Cancelling Policy

We have committed ourselves to the  Algemene Voorwaarden van Horeca Nederland (General conditions of hotels in the Netherland).  The major issues:

– You need to identify yourselves.

– Your creditcard data are needed to garantee the booking when you do not pay in advance

– Payments are done with the check in or in advance

– We are a smokefree hotel. It is also not allowed to smoke out the window. The penalty against smoking in the hotel is € 250,- and you will be removed immediately from your room and the hotel

– When cooking, you have to put on the hoofer in time. Otherwise the fire alarm will be activated. The costs for not switching on the hoofer is € 250,- because the fire brigade will come or/and we have a lot of administration work

– Pets are not allowed in our hotel.

– The hotel can always upgrade the guest to a similar ar better accommodation.

– You can cancel your booking without any costs 7 days before the check in day. Please remind that the check in day starts at 0:00 hrs. Cancellations has to be done by phone. When you have booked via a bookingssite, you have to cancel via the same bookingssite.

– Each booking that is cancelled within these 7 days, will be charged the total reservation costs. We will also charge the total reservation costs when you are not showing up. (so called no-show).

– For group bookings or booking for a longer period of time, we have different a different cancellation policy.